•Minimum 3+ years’ experience in an NBFC or similar financial institution. •Strong background in sales, marketing, and business development. •Exceptional customer service skills with the ability to handle customer queries effectively. •Ability to manage daily branch operations and ensure smooth workflow. •Robust communication, leadership, and interpersonal skills. •Ability to guide and assist walk-in customers with professionalism. •Good understanding of financial products, lending operations, and market dynamics.