Job Description:

Roles and Responsibilities :

e Assist in the development of the sales plan. Prepare forecasts and KPI reporting for the

sales Team, for use in organizational planning, financial forecasting, budget setting and

strategic Planning
Build and promote robust, long-lasting customer relationships by partnering with them and

understanding their needs
supervise sales and assist to resolve all issues and recommend prevention of any issues in

processes
Maintain qualified relationships with all customers within assign area and ensure

achievement of all revenue goals for profitability in sales
Analyze all requirements of individual market areas and recommend strategies to increase

revenue & Profitability
Develop and implement various sales programs to facilitate sales and assist to retain

customers to organization
Ensure adherence to all industry standards for Sales

Analyze all information and ensure confidentiality for same
Ensure compliance to all management activities




Prepare reports for all customers on weekly and quarterly basis and provide support to all

sales and technical activities
Ensure closure of inquiry within defined time frame to meet customer satisfaction
Ensure timely submission of proposal / technical offers and other required details to the

customers for timely closure of sales order
Closely monitor order execution status of Accounts assigned to team for OTD
Update customers about the order status in a timely manner to avoid dissatisfaction with
the delivery delay or any other technical gaps.
Ensure to monitor Customer complaint redressal within the time frame to ensure timely
closure of the complaint and resolution of customer complaints.
Ensure successful dispatch of order to the customer by coordinating with concerned
functionary and sharing customer insights.
Escalate critical matter to higher level for timely resolution.
Generate Sales report and MIS for HOD's and Management's review fo

📌 Marketing Manager Bengaluru
🏢 Actide International
📍 Bengaluru