Job Description
Receiving Inbound calls and counselling for skilled Certification / Diploma Courses.
Out-bond calls as per the leads received from different sources.
Should have the capability to judge the requirements of the students and should be able to convert into admission.
Responsible for converting telephone inquiries into admissions.
Responsible for achieving business targets through effective counselling as per the timelines.
Should do content writing and email marketing.

Required skills
Good communication skills. (Fluency in English and Hindi both is a must).
Highly organized and mature with respect to human relationships and can get the job done.
Candidates should be comfortable with a target-based job.

Key Skills required
Listening skills.
Empathy and understanding.
A Non-Judgmental attitude.
Patient and calm mediator.
Ability to cope with emotional situations.
Ability to relate to and adapt communication style to suit a wide range of people.
Adaptable.

Perks and Perks
Salary + Performance linked Incentives.

Experience required
Minimum 1year – 3 year.

📌 Career Counselor Delhi
🏢 Indian Institute of Patent and Trademark Education and Research
📍 Delhi