Job Description:
Handle customer inquiries through phone, email, and WhatsApp.
Coordinate with the sales team and customers for orders and updates.
Prepare quotations, invoices, and sales documents.
Follow up with customers for orders, payments, and dispatch.
Maintain customer records and sales data.
Coordinate with production and dispatch team for timely delivery.
Support the sales team in daily operations.
Resolve customer queries and provide product information.