Job Title: Front Office Manager Location: Kannur, Kerala Company: Retro Aviation

Job Summary

Retro Aviation is seeking a professional, organized, and customer-focused Front Office Manager to oversee the daily operations of our front office. The ideal candidate should possess excellent communication and interpersonal skills, a positive attitude, and the ability to manage administrative tasks while ensuring a welcoming experience for students, parents, and visitors.

Key Responsibilities

* Manage the day-to-day operations of the front office and reception.

* Welcome and assist students, parents, visitors, and clients in a skilled manner.

* Handle incoming phone calls, emails, and enquiries promptly.

* Coordinate student admissions and maintain admission records.

* Schedule appointments, meetings, and counselling sessions.

* Maintain student files, attendance records, and office documentation.

* Coordinate with academic, accounts, and management teams for smooth operations.

* Supervise front office staff and ensure excellent customer service.





* Maintain office supplies and ensure the reception area is clean and presentable.

* Prepare reports and assist management with administrative tasks.

* Handle basic cash collection, receipts, and documentation when required.

* Ensure confidentiality of institutional and student information.

* Requirements Bachelor's degree in any discipline.

* Minimum 1–2 years of experience in front office, administration, customer service, or a similar role.

* Excellent communication skills in English and Malayalam (Hindi is an added advantage).

* Good computer knowledge, including MS Office and email.

* Strong organizational, multitasking, and problem-solving skills.

* Professional appearance and positive attitude.

* Preferred Skills Experience in educational institutions or the aviation industry is an added advantage.

* Leadership and team management abilities. Customer-oriented approach with strong interpersonal skills.

Work Location: In person

📌 Front office manager (India)
🏢 Retro Aviation
📍 India