We are looking for a result-driven Area Collections Manager to lead and manage collections & recovery for unsecured loan portfolios. You will be responsible for overseeing a team of collection officers and agency partners, ensuring high recovery rates, minimizing delinquencies, and maintaining regulatory compliance.
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Manage and drive recovery operations for unsecured personal loans across assigned territory.
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Monitor and control portfolio delinquency, especially early and late-stage buckets.
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Recruit, train, and manage field collection teams and recovery agencies.
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Develop and implement collection strategies to improve recovery efficiency and cost-effectiveness.
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Ensure adherence to compliance guidelines and maintain ethical recovery practices.
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Liaise with legal teams for escalated recoveries including settlements, arbitration, and legal actions.
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Use data insights and MIS reports to track performance and highlight portfolio risks.
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Conduct field visits, audits, and surprise checks to ensure process hygiene.
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Coordinate closely with credit, risk, and operations teams for seamless process flow.
📌 Incred - Area Collections Manager (Bengaluru)
🏢 Important Group
📍 Bengaluru
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