The person would be single point of contact for all
the clients and their relative problems and queries,
Therefore he/she will be:

Defining and
implementing front desk objectives and procedures.

Tending to guests' complaints and questions and providing
exceptional customer service.

Ensuring that the
front desk and reception area is kept clean and
organised.

Supervising staff and all front desk
activities including bookings, appointments, phone calls, and
emails.

Performing administrative duties such as
filing and updating records, among others, as
needed.

Handle the walk -in as well as telephonic
enquiries and queries, and maintain a record of the
visitors.

Supervise and administer the Supervisor,
and keep a check on the housekeeping staff and office
boys.

Handling the clients visiting the space and
maintaining the visitor's list.

Requirements
Bachelor's degree in hospitality or
similar.

Excellent written and verbal




communication skills in english.

A minimum of 4
years of experience as a front desk manager or similar.

Good understanding of procedures and practices in the
hospitality industry.

Robust organisational and
time management skills

The ability to provide
exceptional customer service.

Administer smooth
office operations and administration.

Shall be
able to understand and resolve client queries within
TAT.

Basic excel knowledge and an aptitude
to be trained and be able to use any other
software.

Shall have robust interpersonal
skills.

The Incumbent must be organised and detail
oriented as a person.

One shall have an
outstanding ability to stay calm under pressure.

Person should be highly presentable with valuable grooming and
clothing standards.

📌 Front Desk Manager Delhi
🏢 alt.f coworking
📍 Delhi