Company Description
Grand Mercure Bengaluru at Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Contemporary & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from guests.
Features an all-day dining restaurant, cafe & alfresco, a fitness
centre, spa, swimming pool, an entertainment zone, library
lounge, art gallery and business centre
Job Description
To assist the Housekeeping Manager to plan, organize, and execute the daily operations of the Laundry Department.
Assign and review the work of the laundry team engaged in receiving, washing, ironing, packaging and delivering.
Ensure that all the Standard Operating Procedures set for the Housekeeping department are followed.
Any matter which may effect the interests of
the hotel
should be brought to the attention of the Management.
Assist the Housekeeping Manager to plan and ensure to implement preventive maintenance for all the laundry equipments.
Ensure to assist the Housekeeping Manager to plan and budget the revenues and costs for the Laundry department.
Ensure that all personnel are kept well informed of department's objectives and policies.
Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
Develop and maintain effective relationships with all service providers.
Respond to customer queries by resolving issues in a timely and effective manner to ensure customer satisfaction.
Ensure that the team has been trained for all safety provisions.
Qualifications
Graduate or Any other equivalent Degree.
Additional Information
Minimum 3 – 4 years Experince required