Front Office Receptionist – Nestlay Rooms

Company: Nestlay Rooms
Position: Front Office Receptionist
Location: Chennai

Job Summary

Nestlay Rooms is looking for a friendly, professional, and customer-focused Front Office Receptionist to manage guest interactions and ensure a smooth front desk operation. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to handle guest inquiries efficiently.

Key Responsibilities

- Welcome guests and provide exceptional customer service.
- Handle check-in and check-out procedures.
- Manage room reservations and booking inquiries.
- Answer phone calls, emails, and guest requests promptly.
- Coordinate with housekeeping and maintenance teams.
- Maintain guest records and update booking systems.
- Handle cash, billing, and payment transactions accurately.
- Address guest complaints and ensure quick resolution.
- Provide information about hotel services and local attractions.
- Maintain a professional and organized reception area.

Requirements

- Bachelor's degree or equivalent qualification preferred.




- 1–3 years of experience in hotel front office operations (freshers with good communication skills may also apply).
- Excellent communication skills in English and Tamil.
- Basic computer knowledge and familiarity with hotel booking software.
- Strong interpersonal and problem-solving skills.
- Willingness to work in shifts.

Skills Required

- Customer Service
- Communication Skills
- Front Desk Management
- Reservation Handling
- Computer Proficiency
- Team Coordination
- Multitasking Ability

Perks

- Competitive Salary
- Career Growth Opportunities
- Friendly Work Environment
- Training and Development Programs

How to Apply

Interested candidates can send their resume or contact:

Mobile: +91-XXXXXXXXXX
Nestlay Rooms

Join our team and be the face of hospitality at Nestlay Rooms!

Pay: ₹18,000.00 - ₹30,000.00 per month

Benefits:

- Cell phone reimbursement
- Food provided
- Provident Fund

Work Location: In person

📌 Front Desk Receptionist (India)
🏢 nestlay rooms
📍 India