About the Role
We're looking for a Service Delivery Intern to create and manage skill assessments for our clients. You'll work with customers and internal teams to ensure assessments are delivered accurately and on time.
Key Responsibilities:
Create Assessments:
Build and customize tests based on client needs, make updates based on feedback, and ensure tests measure the right skills
Coordinate with Content Team:
Work with content writers to prepare questions, share client requirements, and ensure quality alignment
Customer Calibration:
Understand client requirements, discuss and finalize assessment plans, and adjust tests based on their input
Meet Delivery Deadlines:
Plan and track timelines, ensure on-time delivery, and respond quickly during live hiring drives
Manage Question Library:
Upload, organize, and maintain questions in the content system with proper tagging
Reporting and Analytics:




Create insightful reports and presentations as relevant to the use case of customers.
Required Skills:
Robust Excel skills and comfortable with data analysis
Explicit written and verbal communication
Ability to manage multiple tasks and meet tight deadlines
Detail-oriented with valuable organizational skills
Problem-solving mindset and quick learner
Success Metrics:
100% on-time delivery of assessments
High client satisfaction with quality and customization
Smooth team coordination and accurate reporting
What You'll Gain:
Hands-on experience in skill assessment and client operations
Exposure to diverse industries and hiring practices
Project management and stakeholder coordination skills

📌 Service Delivery Intern Bengaluru
🏢 HackerEarth
📍 Bengaluru