We are looking for a skilled IT Business Analyst to serve as a crucial bridge between our business teams and IT department. This role demands a unique combination of technical expertise and superior client interaction skills, with a particular emphasis on working with clients from the United States.

Responsibilities:
Collaborate with project managers to align projects with business goals, ensuring smooth execution.
Gather and interpret business/project requirements from clients, and articulate these to the development team.
Create detailed documentation, including Business Requirements Documents (BRD) and Functional Requirements Documents (FRD).
Utilize advanced documentation and writing skills for effective communication.
Apply modern analysis techniques and business process models to solve organizational challenges.
Engage in regular communication and presentations with stakeholders to ensure clarity and alignment on project objectives.
Work across different internal business units to understand their challenges and provide actionable solutions.
Develop creative strategies for new products and services, focusing on client satisfaction and organizational growth.




Communicate and implement strategies in collaboration with the technical team.
Be available during US business hours for client interactions and project coordination.

Qualifications:
Bachelor’s degree in Software Development, Computer Engineering, Project Management, or a related field.
Minimum of 3 years in a supervisory or leadership role within the information technology sector.
Proficiency in SharePoint, SQL, Nintex, Jira, confluence and BPM tools.
Strong capabilities in both written and verbal communication.

Key Competencies:
Technical background pertinent to the platforms and methodologies used within our organization.
Proficient in creating detailed BRD and FRD, leveraging data and processes to address business issues.
Excellent client interaction skills, especially with US-based clients.
Ability to work effectively in a team and across various departments.

This position offers an exciting chance to leverage both IT and business acumen in a collaborative and agile environment. If you are passionate about bridging the gap between technology and business, and possess the qualifications listed, we look forward to your application.

📌 It Business Analyst Kerala
🏢 Tuna Software Solutions
📍 Kerala