Job Type: OnsiteShift details General shift (remote support during the night also whenever required)
Qualification/ B.Sc./ Diploma
Role Purpose HP UX Server operating system management support to enhance the service quality for their business users.
The server management service management of the customer’s in-scope server workplace.
The service is based on the standard modules described in this document and provides server management and operations support, based on system configurations. The service will be provided on-site at their DC and DR sites.
The following list of activities should be performed under Server OS management.
1)Monitor health status and availability
2)Monitor service
3)Check log files on critical events
4)Fix critical events
5)Reports availability of OS
6)Analyze performance issues from the OS level.
7)Performance issues due to other than OS (i.e. Apps/ DB)
8)OS Shutdown/Startup/ Reboot
9)Disk Space Management (Manual Monitor & Report available disk capacity)
10)Add, remove, and modify user accounts.
11)Files permissions and access
12)Create and perform OS backup and Restoration for any restoration or resolution requirement.