Key Responsibilities
Greet and assist patients with check-in and check-out procedures.
Manage
appointment scheduling
and coordinate with doctors and medical staff.
Answer phone calls, provide information, and handle patient inquiries with
qualified phone etiquette
.
Maintain and update
patient records
and clinic databases.
Understanding of billing, payments, and insurance documentation as needed.
Ensure the reception area is clean, organized, and patient-friendly.
Handle general
admin office tasks
, including filing and correspondence etc
Follow
medical terminology
and protocols for patient confidentiality and compliance.




Minimum 5- 8years of experience as a receptionist in a clinical setting or roles at esteemed establishments such as
ITC Hotels
,
Taj Hotels
, or other leading luxury hotel chains is preferred.
Strong
communication and interpersonal skills
to interact with patients and staff.
Proficiency in
appointment scheduling software
and basic computer skills.
Ability to multitask, stay organized, and work in a rapid-paced environment.
Knowledge of
medical terminology
and healthcare procedures is a plus.
A warm, qualified, and patient-friendly attitude.

📌 Guest Service Associate Haryana
🏢 2070Health
📍 Haryana