Job Description:
Experience range 5 - 7 years
· 5+ years of Experience in Compute Hardware troubleshooting. (L2)
 Install, administer, and maintain hardware infrastructure.
 Diagnose and correct system issues, whether these be issues with correct operation or
performance.
 Reinstate integrity of system as quickly as possible following an outage in order to minimize
downtime.
 Triage and solve user-submitted tickets, especially when they relate to the infrastructure.
 Track resource usage using monitoring and queuing software.
 Actively participate in Knowledge Management by creating new technical documents.
 Patch system firmware and software as needed.
 Peer assistance is an added trait.
Technical Skills:
 Experience with Cisco Hardware (UCS series, UCS Manager)
 Demonstrated expertise with Hardware administration, including OS (Vmware/Linux/Windows)
 Expertise with high-speed networking such as InfiniBand and * Gigabit Ethernet.
 Experience in server hardware and troubleshooting.
 Experience managing multi node clustered setup.
 Familiarity with Hardware products like: HPE Server Hardware
 Knowledge of Server profile and fault tolerance.




 Basic knowledge of Vmware infrastructure and its troubleshooting.
 Familiarity with monitoring tools like Grafana/Nagios/Opsramp.
 Knowledge on troubleshooting of ESXi and vCenter performance issues.
 Familiarity with the Server Storage connectivity basics.
 Positive to have basic understanding of Nimble/Netapp/Pure/Cloudian/Data Protect cluster
solution.
 Experience in Incident/Change/Problem management and Root Cause Analysis.
Business Skills:
 Demonstrate robust written and verbal communication skills.
 Interacting and collaborating across different technology teams within HPE.
 Must work towards achieving HPE's vision for our customers.
 Affinity and a thorough understanding of support processes defined within HPE.
 Ability to work in a 24x7 setting in rotation shifts
 Exhibit "Customer First and Customer Last Attitude" consistently.
 Ability to drive cases to closure and provide Case Summary.
 Demonstrate high level of technical & communication skills.
 Takes responsibility for end-to-end problem ownership and its

📌 Cisco Hardware Ucs Series And Ucs Manager Maharashtra
🏢 Talent Worx
📍 Maharashtra