Client Servicing Associate (India)

Client Servicing Associate (India)

05 Aug
|
ANTS Digital
|
India

05 Aug

ANTS Digital

India

ants is always on the lookout for creative, passionate, adventurous, and quirky people to join our team. If you’re excited to work on award-winning projects, collaborate with fantastic people and be willing to challenge yourself, you may be that special someone we are looking for.

Diverse portfolio of B2B, B2C, B2G and D2C clients | Challenging work | Process Oriented | Employee Friendly | PF, Health Insurance and other benefits

Incase you do not see a suitable position open, you may send us your resume and portfolio at [email protected]

Job Description:

Experience: 2–3 Years
Location: Gurgaon

1. Responsibilities

- Coordinate between internal teams including Content, Creative, Performance, and Web to ensure timely execution of deliverables
- Track day-to-day tasks against briefs and timelines; flag delays or gaps proactively
- Maintain and update trackers for scope vs. delivery across clients and projects
- Conduct regular audits of digital assets:
- Websites (content updates, basic hygiene checks, broken links, etc.)
- Social media platforms (profile completeness, consistency, posting accuracy)

- Execute social media posting as per approved calendars:

- Ensure correct captions, creatives, and hashtags are used
- Maintain posting schedules and platform-wise accuracy

- Monitor and identify ongoing trends across platforms (Instagram, Facebook, YouTube, etc.) and share relevant inputs with internal teams
- Perform basic competition analysis:





- Track competitor content, campaigns, and engagement patterns
- Share structured observations with the team

- Prepare weekly and monthly reports:

- Collate data from multiple sources (social, performance, website)
- Present data in predefined formats with key highlights

- Support in documentation and internal communication:

- Brief sharing, MOMs, task lists, and status updates
- Ensure all project-related information is updated and accessible

2. Requirements (Qualifications & Skills)

- Bachelor’s degree in Marketing, Business, Communications, or related field
- 2–3 years of experience in a digital marketing agency or similar environment
- Basic understanding of:
- Social media platforms and formats
- Digital marketing concepts (organic + paid)
- Website structure and content management

- Familiarity with tools such as:

- Excel / Google Sheets (mandatory for reporting and tracking)
- Social media platforms (Meta, YouTube, etc.)
- Basic knowledge of tools like Google Analytics is an advantage

- Robust coordination and organisational skills:

- Ability to manage multiple tasks simultaneously
- Attention to detail in execution and reporting

- Good written and verbal communication - English
- Ability to follow processes and work within defined timelines

Location: Gurgaon

Location: Gurgaon

No. of Positions: 1

Work Experience:

📌 Client Servicing Associate (India)
🏢 ANTS Digital
📍 India

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