Job Summary

We are seeking a proactive and client-focused Immigration Executive to manage immigration processes while delivering excellent client relationship support. This role combines hands-on immigration documentation and compliance responsibilities with regular client interaction, guidance, and case coordination. The ideal candidate will be comfortable managing multiple clients, explaining complex immigration processes clearly, and ensuring smooth end-to-end service delivery.

Key Responsibilities

- Serve as the subject matter expert for UAE immigration laws, visa regulations, and government procedures.
- Process and review all types of UAE visa applications, including: Employment Visas, Residence Visas, Family Sponsorship, Emirates ID applications, Visa renewals, amendments and cancellations.
- Liaise with government authorities such as the General Directorate of Residency and Foreigners Affairs (GDRFA), Federal Authority for Identity, Citizenship, Customs and Port Security (ICP), and Ministry of Human Resources and Emiratisation (MOHRE).
- Ensure compliance with UAE immigration and labour regulations.
- Review documents for accuracy and completeness before submission.
- Resolve complex immigration cases and government queries.
- Train and mentor immigration executives and current team members.
- Prepare reports on visa status, compliance, and operational performance.

Key Competencies





- Strong client service and relationship management skills
- Problem-solving and adaptability
- Ability to work under pressure and manage multiple cases
- Attention to detail and compliance-driven mindset

Required Qualifications & Skills

- Bachelor’s degree in any discipline.
- 2 to 5 years of experience in client servicing, onboarding, customer relations, visa consultancy, immigration, travel, or operations support.
- Excellent verbal and written communication in English.
- Strong interpersonal and relationship management skills.
- Ability to handle difficult clients professionally.
- Good organizational skills and multitasking ability.
- Working knowledge of MS Office (Excel, Word, Outlook).
- Ability to work under pressure and manage deadlines.
- Positive attitude, patience, and ownership mindset.

Good to Have

- UAE immigration / visa processing experience. (not mandatory)
- Experience in CRM systems or client onboarding tools.
- Experience handling international clients.
- Sales coordination or service upselling experience.

Key Competencies

- Client Relationship Management
- Client Onboarding
- Communication Skills
- Problem Solving
- Service Orientation
- Time Management
- Coordination Skills
- Escalation Handling
- Attention to Detail

Job Type: Full-time

Pay: ₹40,000.00 - ₹50,000.00 per month

Work Location: In person

📌 Specialist - Immigration Services (India)
🏢 BV
📍 India