Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

The role of an executive is to contribute to the overall team performance and profitability by implementing action plans which in return will improve and maintain client satisfaction.

Job title:

Executive Coding

Job Description:

Education : Any graduates or post graduate (preferably science background)

Experience : 1.5+ years experience in HC domain & coding related field

Roles & Responsibilities :

- Possess basic knowledge of Healthcare
- Good reasoning and analytical skills
- Able to communicate fluently in the language required for the function/location
- Active listening skills
- Passion to learn
- Influencing skills
- Ability to comprehend the employee requirements well
- Adhere to attendance and punctuality norms
- Acquiring knowledge & skills of related areas of the process
- Processing claims/developing projects/handling calls, as per the process guidelines
- Adhering to the SLA, and understanding Quality & Auditing parameters
- Meeting assigned productivity goals
- Understanding and adhering to quality standards
- Meeting TAT
- Ensure adherence to external and internal quality and security standards (HIPPA /ISO)

Skills :





- Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.
- Proficiency with the necessary technology, including computers, software applications, phone systems, etc.
- Ability to improve and/or transform teams processes across functions within the organization.
- Ability to drive individual, teams and department efficiency and productivity through effective and efficient metric management.
- Robust coaching and leadership skills, ability to develop and motivate employees towards improved performance.
- Ability to delegate and manage work loads and projects across functions within the organization.
- Ability to successfully drive continuous improvement efforts by leading various work streams related to call center metrics and monitoring tools.
- Capacity to operate in a complex, global environment with ease and fluidity, while driving and influencing results.
- Strong operational and financial acumen, executive presence, and the ability to lead multiple sites.
- Ability to problem solve, handle conflict, anticipate issues/concerns, troubleshoot problems, and proactively institute creative solutions.
- Advanced customer focus and customer service skills.
- Ability to multitask and remain calm under pressure, especially during peak hours or intense situations.
- Ability to handle reporting, financial analysis (cost-effectiveness, cost-benefit etc.) & budgeting.
- Experience with Client relationship management is preferred

Location:

HyderabadIndia

📌 Executive Coding (Hyderabad)
🏢 Important Company of the Sector
📍 Hyderabad