Location: Ahmedabad / Mohali, India

Work Mode: Hybrid

Experience: 8+ Years

Department: Quality Assurance / Enterprise Delivery

Remuneration: Best in the industry

About the Role

Techies Infotech is looking for a Senior QA Engineer with strong Salesforce CRM expertise to join our enterprise delivery team. The ideal candidate should have hands-on experience in enterprise-level Salesforce implementations, CRM workflows, integrations, and end-to-end QA delivery.

Experience working with UAE / GCC clients will be an added advantage.

Key Responsibilities

Salesforce CRM Testing

- Handle end-to-end QA activities for Salesforce CRM projects.
- Perform functional, regression, integration, system, smoke, and UAT testing.
- Validate Salesforce workflows, automation, custom objects, reports, dashboards, permissions, profiles, and roles.
- Test Salesforce integrations with ERP, payment systems, marketing tools, middleware, and third-party platforms.
- Create and maintain test plans, test cases, defect reports, and QA documentation.

Enterprise Project Delivery

- Collaborate with business analysts, developers, architects, project managers, and client stakeholders.
- Review business requirements and identify risks, gaps, and test scenarios.
- Participate in Agile/Scrum ceremonies and support release validation activities.
- Ensure quality across the entire delivery lifecycle.

Defect Management & QA Governance

- Identify, document, and track defects with proper analysis and business impact.
- Work closely with development teams for issue resolution and retesting.
- Maintain QA metrics, execution reports, and release sign-offs.
Support root-cause analysis and continuous quality improvement.





Required Skills & Experience

- Strong hands-on experience in Salesforce CRM testing.
- Experience working on enterprise-scale Salesforce implementations.
- Valuable understanding of Sales Cloud, Service Cloud, workflows, reports, dashboards, and CRM business processes.
- Expertise in functional, regression, integration, and UAT testing.
- Experience with Jira, Zephyr, TestRail, Azure DevOps, or similar tools.
- Strong understanding of SDLC, STLC, Agile, and defect lifecycle management.
- Excellent analytical, communication, and stakeholder management skills.
Ability to work independently and take ownership of QA delivery.

Good to Have

- Experience working with UAE / GCC clients.
- Salesforce certifications.
- Exposure to Salesforce APIs, middleware, and integration testing.
- Knowledge of automation testing tools.
- Experience in CRM migration or digital transformation projects.
Exposure to domains like Retail, eCommerce, Banking, Healthcare, or Real Estate.

Preferred Candidate Profile

We are looking for someone who:

- Understands Salesforce CRM beyond basic testing.
- Can think from both business and technical perspectives.
- Has experience delivering enterprise CRM projects.
- Takes ownership and drives quality proactively.
Can work from Ahmedabad or Mohali office.

Why Join Techies Infotech?

- Work on enterprise-level digital transformation projects.
- Exposure to UAE / GCC market clients.
- High-growth and ownership-driven environment.
- Collaborate with experienced consulting and technology teams.
- Opportunity to work with a fast-growing AI-powered digital transformation company.
- Best-in-industry compensation for the right candidate.

📌 Senior QA Engineer – Salesforce CRM Expert (India)
🏢 Techies Infotech
📍 India