We are hiring energetic and customer -focused candidates for the role of Customer Care Associate (CCA). The candidate will be responsible for managing customer interactions, coordinating with sales and dealer teams, and ensuring a smooth customer service experience.
Key Responsibilities
- Handle customer queries and provide accurate product information
- Coordinate with dealers and sales teams for smooth operations
- Maintain customer records and follow -up activities
- Support customer engagement and relationship management
- Resolve customer concerns within timelines
- Prepare daily activity and service reports
- Assist in achieving customer satisfaction and business goals
Required Skills
- Solid verbal and written communication skills
- Customer handling and relationship management
- Problem -solving skills
- Basic computer knowledge
- Team coordination abilities
Preferred Skills
- Experience in customer support or sales coordination
- Knowledge of CRM tools
- Candidates from Chennai / Perambur preferred
Experience Requirements
- Freshers and experienced candidates can apply
- 0–2 years experience preferred
Education
- Minimum 50% in SSLC, PUC & Graduation/Post -Graduation
- No active backlogs
Contact Person: Anwar Sadat
Contact Number: (phone hidden)
📌 Customer Care Associate (Chennai)
🏢 Leading
📍 Chennai
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