This role is for one of Weekday’s clients
Salary range: Rs 300000 - Rs 500000 (ie INR 3-5 LPA)
Min Experience: 4 years
Location: Sangli
JobType: full time

Qualifications:

- MBA in Marketing or equivalent.
- 3–5 years of relevant experience in CRM management.
- Hands-on experience with CRM systems (Zoho, Salesforce, HubSpot, etc.).
- Strong communication, analytical, and leadership skills.
- Familiarity with customer segmentation and personalized marketing practices.

Key Responsibilities

- Manage and maintain the CRM system with accurate and clean data.
- Develop and implement CRM strategies to improve customer engagement and loyalty.
- Collaborate with Sales, Marketing, and Customer Service teams to align CRM activities.
- Analyze customer data to identify patterns, trends, and actionable insights.




- Create and execute targeted sales/marketing campaigns through CRM.
- Track and report key KPIs like customer satisfaction, churn, and retention.
- Train staff on CRM usage and best practices.
- Troubleshoot CRM-related issues and coordinate with vendors/IT support when required.
- Document CRM processes for continuous improvement.

Desired Skills

- Strong problem-solving and analytical mindset.
- Ability to optimize sales funnels and improve conversion rates.
- Team-oriented, with strong collaboration and interpersonal skills.
- Proactive, self-motivated, and detail-oriented.

📌 CRM Manager (Sangli)
🏢 Recognized
📍 Sangli