05 Aug
|
Important Business
|
Delhi
05 Aug
Important Business
Delhi
Job Title: Branch Head / Workshop In -Charge
Job Summary:
We are looking for an experienced and dynamic Branch Head / Workshop In -Charge to oversee the daily operations of a multi -brand automotive workshop. The ideal candidate will be responsible for managing technicians, ensuring smooth workflow, maintaining service quality, and handling customer interactions effectively.
Key Responsibilities:
- Manage and supervise day -to -day workshop operations for multiple vehicle brands
- Lead, guide, and allocate work to technicians efficiently
- Monitor repair jobs to ensure timely completion and quality standards
- Handle customer queries, concerns, and complaints professionally
- Coordinate with spare parts team for timely availability of parts and tools
- Ensure adherence to safety standards and maintain workshop cleanliness
- Track job progress and maintain operational reports
- Improve productivity and service efficiency within the workshop
Requirements
- Minimum 5 +years
of experience in automotive workshop operations
- Prior experience in a supervisory
or managerial role preferred
- Robust knowledge of
multi -brand vehicle servicing
- Good leadership and
team management skills
- Excellent
communication and customer handling abilities
- Ability to work under
pressure and meet deadlines
- Diploma / Degree in
Automobile Engineering or related field
- Strong problem -solving
and decision -making skills