This role is for one of the Weekday's clients

Min Experience: 1 years

Location: Bangalore

JobType: full-time

Key Responsibilities:

1. Documentation Creation

- Develop user manuals, how-to guides, FAQs, and release notes
- Ensure all documentation is accurate and clear

2. Cross-Departmental Collaboration

- Collaborate with Product, Engineering, and Support teams
- Collect input from Subject Matter Experts (SMEs) to guarantee content quality

3. Content Verification & Quality Assurance

- Validate documentation against product features
- Ensure consistency in tone, style, and branding across all materials

4. Documentation Maintenance

- Update and publish content in alignment with release schedules
- Manage documentation portals effectively

5. Technical Content Assistance

- Support creation of API documentation and technical references




- Contribute to Learning Management System (LMS) content and video scripts for product tutorials

Required Skills:

- 1–2 years of experience in technical writing, preferably within SaaS or product environments
- Excellent writing skills focusing on clarity and precision
- Basic knowledge of REST APIs and Swagger/OpenAPI is preferred
- Ability to comprehend product functionality from an end-user's perspective
- Robust communication skills and ability to collaborate effectively
- Familiarity with tools such as GitBook or equivalent platforms is a plus
- Experience or exposure to ITSM, AIOps, or IT infrastructure is advantageous

Must have Skills

Technical Writing

SaaS

Swagger

📌 Associate Technical Writer (Bengaluru)
🏢 Important Business
📍 Bengaluru