Our Relocation Specialist plays a crucial part in the mission towards the growth of the
organisation by improving customer experience in relocation. In a fun and fast-paced workplace, this
position requires Call, Email, and Chat communication with customers.
What will you be doing...
• Connect with the customers who raise requests to relocate
• Understand customer’s journey & gather information regarding the relocation request
• Provide a "wow" experience to the customer by ensuring the relocation request is resolved within TAT
• Arrange pick-up, delivery and installation of the device by following up with the internal teams
• Develop strategies to reduce the relocation TAT based on customer’s feedback & journey
• Maintain up-to-date knowledge of the company’s current promotions & processes necessary to
meet or exceed the goals
📌 Associate - Relocation Support (Bengaluru)
🏢 Recognized
📍 Bengaluru
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