05 Aug
|
Recognized
|
Bengaluru
05 Aug
Recognized
Bengaluru
IIMBx Digital Learning Foundation is seeking a detail -oriented and proactive Associate – Programme Coordinator to support the smooth execution of digital learning initiatives. This role is crucial for managing learner interactions, coordinating live sessions with internal teams, and ensuring timely follow -up and reporting of program activities.
Requirements
Key Responsibilities
1. Learner Communication & Support
- Act as the primary contact for learner queries via email and the ticketing system.
- Provide prompt and effective support, including weekend support for scheduled sessions when required.
2. Stakeholder & Session Coordination
- Collaborate with internal teams to plan and manage all aspects of live sessions—scheduling, hosting, recording, tracking attendance, and documenting Q&A; interactions.
- Ensure internal stakeholders are well -informed and prepared.
3. Post -Session & Content Follow -up
- Work with the Content and Video Production teams to ensure timely upload and accuracy of session recordings and materials.
- Maintain quality control of post -session deliverables.
4. Data Reporting
- Collect and organize program -related data in a structured format.
- Prepare and share weekly reports with internal stakeholders for tracking and review.
5. Course Delivery
- Upload files, check settings, schedule and release courses in open edX LMS
6. ERP
- Handle the learner lifecycle management in ERP
- Update and maintain the data in ERP
Qualifications & Skills
- Bachelor’s degree in any discipline; a postgraduate qualification is a plus.
- 1–3 years of relevant experience in academic support, education operations, or program coordination.
- Strong written and verbal communication skills.
- Proficiency in MS Excel or Google Sheets for data handling.
- Positive organizational and multitasking abilities.
- Flexibility to support weekend sessions as needed.
- Knowledge about LMS and ERP