We are searching for a brilliant Guest Service Associate - Front Office to join our amazing team at Accor in India.
Growing your career as a Full Time Guest Service Associate - Front Office is a great opportunity to develop excellent skills.
If you are strong in persuasion, communication and have the right personality for the job, then apply for the position of Guest Service Associate - Front Office at Accor today!

- Assist guests with check in and checkout, as well as other cashiering duties

- Review arrival lists and prepare compendiums prior to guests' arrival and check-into system if necessary

- Welcome guests on arrival, register and issue room keys according to departmental standards and procedures

- Ensure that members consistently receive all benefits, and repeat guests and other VIP's receive special recognition and service. Prepare and send welcome cards and amenities to room prior to guest arrival





- Liaise closely with other relevant departments to ensure that guests requests and needs are met

- Update and maintain repeat guest history system

- Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue

- Handle guests' complaints and comments tactfully and efficiently

- Handling guests' mails, messages, and answering of phone calls

- Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed

- Be vigilant in regard to in-house credit matters and act upon any discrepancies

- Alert Security or Duty Manager of suspicious looking person(s) / articles

Advantages of working as a Guest Service Associate - Front Office in India:

● Company offers great benefits
● Opportunities to grow
● Competitive salary

📌 Guest Service Associate - Front Office - Immediate Start (India)
🏢 Nameless
📍 India