We are searching for a confident Duty Manager to join our stellar team at Accor in India.
Growing your career as a Full Time Duty Manager is an incredible chance to develop useful skills.
If you are strong in decision-making, presentation and have the right personality for the job, then apply for the position of Duty Manager at Accor today!

Duty Manager

- Conduct daily briefings and ensure that all pertinent information is well received by team members
- Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met
- Review, analyze and suggest improvement of work flow and standards at the Front Desk
- Analyze rate variance report to ensure rooms revenue control, approve discounts and rebat
- Communicate with Front Office Manager on all matters regarding guest services & hotel operations
- Ensure documentation of all guest related issues using the logbook
- Sign media and supervise shift handover procedures
- Coordinate and communicate with other hotel departments as required regarding general administration and operations issues
- Provide management presence at all times by assisting with the handling of guests' needs and complaints tactfully and efficiently
- Assist Guest Relations in greeting, rooming, and sending off guests
- Inspect front of house and back of house regularly for cleanliness and orderliness
- Ensure that front line staff complies with marketing techniques and maximizes sales
- Check billing instructions, monitor guest credit and act upon any discrepancies
- Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates
- Ensure procedures of On-Call Valet Desks and driveways are manned at all times and run efficiently
- Ensures the Safety, Security and Loss Control policies and procedures are compiled with at the lobby and driveway. Handle and manage hotel emergencies.
- Conduct Night Audit Process for hotel

What's in it for you:





- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- What you will be doing:
- Solicit group, transient and/or banquet business, and reach consistent achievement of sales objectives
- Establish parameters, quotes and negotiate prices and seal contracts
- Participate in tradeshows, conventions and promotional events
- Maintain accounts, contact, activity and business details
- Your experience and skills include:
- Relevant sales experience is an asset
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Highly responsible & reliable
- Excellent communication skills, both written and verbal required
- Strong interpersonal and problem solving abilities
- Your team and working environment:
Novotel London Canary Wharf is a stylish 39-storey hotel located in the city's iconic commercial district, with easy access to London's main tourist attractions. The hotel features 313 rooms, a contemporary awarded restaurant, the 'BOKAN 37', a roof top terrace bar with stunning 360 views across the city skyline.

Your team and working environment:
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit (
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Benefits of working as a Duty Manager in India:

● Company offers great benefits
● Opportunities to grow
● Attractive package

📌 Duty Manager - with Growth Opportunities (India)
🏢 Important Company of the Sector
📍 India