Roles and Responsibility

- Provide technical support and guidance to junior team members on complex applications.
- Troubleshoot and resolve issues related to software applications, ensuring timely resolution and minimal downtime.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Develop and maintain documentation of application support processes and procedures.
- Participate in training and mentoring programs to enhance team capabilities.
- Analyze and report on application performance metrics, providing insights for optimization.

Job Requirements

- Strong knowledge of software applications and technologies, including operating systems and databases.
- Excellent problem-solving and analytical skills, with the ability to think critically and creatively.
- Effective communication and interpersonal skills, enabling collaboration with diverse stakeholders.
- Experience in a leadership role, demonstrating strong leadership and management abilities.
- Ability to work in a quick-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Strong attention to detail, focusing on delivering high-quality results and meeting deadlines.

📌 Application Support Lead (Gujarat)
🏢 Wenger and Watson
📍 Gujarat