Your Role:

- Actively establish and maintain positive relationships with existing clients by providing exceptional customer service, listening to their needs, and addressing their concerns.
- Manage client accounts and act as the key point of contact from the company.
- Conduct in-depth market research and analysis to understand the client's needs, preferences and trends in the industry.
- Collaborate across departments such as sales, marketing and product development to ensure that the client's needs are being met.
- Generate new business and revenue opportunities through cross-selling and upselling.

Your Responsibilities:

- Identify client demands and develop strategies to meet them.
- Find key personnel in client companies to establish profitable relationships.
- Approach potential customers to cultivate fruitful relationships.
- Support high-quality sales, supply and customer service operations.
- Revenue generation - Responsible to generate brokerage primarily through advising clients on their portfolio.
- Compliance - Maintain high level of compliance as per company norms.

Required skills and qualifications:

- At least 2+ years of experience in customer service, sales,



account management or a related field.
- Excellent analytical skills and can analyse data and market trends to identify business opportunities and make informed decisions.
- Ability to build and maintain positive relationships with clients, demonstrate empathy and manage conflicts effectively.
- Fluent in English, Hindi and at least one regional language.
- Possess a sense of customer service and are a team-oriented individual.
- Preferred skills and qualifications :
- Bachelor's degree in business, finance, marketing or related fields.
- Proven experience in customer-facing roles like customer service or sales.
- Relevant certifications such as Certified NISM Series VIII.
- Robust interpersonal, problem-solving and negotiation skills.
- Excellent communication skills, both written and verbal.
- Strong organisational and planning skills.
- Willingness to travel for client meetings and conferences when required.

Interested candidates can share cv at [email protected] or send cv on (phone hidden)

📌 Equity Dealer (Gujarat)
🏢 Religare Broking (RBL)
📍 Gujarat