Position responsible for assigned food and beverage/culinary operations.
- Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding ficial goals.
- CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR
2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES
Assisting in Food and Beverage Operations
Creates and nurtures a property setting that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Provides excellent customer service to all employees.
- Responds quickly and proactively to employees concerns.
- Uses coaching skills throughout the property.
- Demonstrates self confidence, energy and enthusiasm.
- Motivates and encourages staff to solve guest and employee related concerns.
- Ensuring Exceptional Customer Service
Provides excellent customer service.
- Responds quickly and proactively to guests concerns.
- Understands the brands service culture.
- Sets service expectations for all guests internally and externally.
- Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
- Follows up to ensure complaints have been addressed to the guests satisfaction.
- Develops a relationship with all guests to build repeated clientele internally and externally.
- Additional Responsibilities as Assigned
Complies with all corporate accounting procedures.
- Assists GM as needed with annual Quality audit.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
- We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
- Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
-
📌 Assistant Food & Beverage Manager (West Bengal)
🏢 Marriott
📍 West Bengal
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.