Corporate Head Human Resources

Company: China Gate Restaurant Pvt. Ltd.

Position: Corporate Head Human Resources

Location: Mumbai

Industry: Hospitality / Restaurant Chain

Established: 1993

Business: 28 restaurants across Mumbai

About the Company

China Gate Restaurant Pvt. Ltd. is one of Mumbai's established restaurant groups, serving guests since 1993. With a portfolio of 28 restaurants across the city, we are committed to delivering exceptional dining experiences through operational excellence, innovation, and a people-first culture.

Position Summary

The Corporate Head Human Resources will lead the company's overall HR strategy and operations across all restaurant locations and the corporate office. The role is responsible for building a high-performing workforce, strengthening employee engagement, ensuring legal compliance, and supporting business growth through effective people management.

Key Responsibilities

Develop and implement the company's HR strategy aligned with business objectives.

Lead recruitment and manpower planning for all restaurants and corporate functions.

Build a robust employer brand and talent acquisition process.

Design and implement HR policies, SOPs, and employee handbooks.

Oversee onboarding, induction, confirmation, and exit management.

Develop performance management and appraisal systems.

Create learning, training, and leadership development programs.

Drive employee engagement, retention, and organizational culture.

Manage compensation, benefits, salary structures,



and annual increments.

Ensure compliance with all labour laws and statutory regulations.

Handle employee grievances, disciplinary matters, and conflict resolution.

Monitor HR analytics, workforce planning, and productivity metrics.

Partner with Operations, Finance, and Senior Management to achieve business goals.

Lead and mentor the corporate HR team and restaurant HR personnel.

Qualifications

MBA/PGDM in Human Resources or equivalent.

15–20+ years of progressive HR experience, with at least 10 years in a senior leadership role.

Experience in the hospitality, restaurant, retail, or service industry is preferred.

Strong knowledge of Indian labour laws and statutory compliance.

Excellent leadership, communication, negotiation, and people management skills.

Key Competencies

Strategic HR Leadership

Talent Acquisition & Workforce Planning

Performance Management

Employee Relations

Labour Law Compliance

Organizational Development

Training & Development

Change Management

HR Analytics

Stakeholder Management

Key Performance Indicators (KPIs)

Recruitment turnaround time

Employee retention and attrition rate

Training completion and effectiveness

Employee engagement scores

Statutory compliance and audit results

Performance appraisal completion

Manpower cost optimization

Employee satisfaction and grievance resolution

Reporting

Reports To: Managing Director / CEO

Employment Type

Full-Time | Corporate Office | Mumbai

📌 Head Human Resource (Mumbai)
🏢 China Gate Restaurants
📍 Mumbai