Process: SBI Banking - Email / Chat & Inbound Process
Location: Malad Aspee, Mumbai
Key Responsibilities
- Handle inbound customer interactions via Voice, Email, and Chat.
- Resolve customer queries efficiently and professionally.
- Maintain accurate records of customer interactions.
- Ensure high customer satisfaction and adherence to quality standards.
Eligibility Criteria
- HSC Pass
- Freshers Can Apply
- Malayalam Language Proficiency is Mandatory
- Good Communication Skills in English & Malayalam
- Immediate Joiners Preferred