Job Position: Server Administrator L2

Location: Corporate

Experience: Min 7-8 Years in managing BPO/IT/ITES Server environment

Certifications: MCSE/ MCSA Microsoft certification is must and ITIL is added advantage

Qualification: Degree in Engineering, BE/ B-Tech (Communications / Electrical & Electronics / Computer Science, IT)

Technical Skills:

- 7 or more years experience as Server and Systems administrator
- Excellent experience using different Hypervisors, eg, Hyper-V and VMware
- Virtual clustering and troubleshooting experience with Hyper-V and VMware
- Extensive understanding collaboration tools, eg Office 365, Google Suite, Skype for Business
- Significant and successful experience designing, implementing and managing Office 365 in the enterprise, including but not limited to Exchange Online, Azure, SharePoint, OneDrive, ADFS, OneNote, etc.
- Robust technology analytical and design skills
- Excellent business continuity and disaster recovery methodologies and practice
- Significant, successful experience in:
- Project managing the implementation of enterprise technology server and systems
- installing, configuring and maintaining of HP blade systems and servers in the enterprise
- PowerShell scripts and commands to automate certain tasks and to change settings in bulk
- Managing Microsoft Active Directory in the enterprise, including creating bulk user accounts, deleting and modifying user accounts, setting up e-mail, home directories
- with the TCP/IP v4 and v6 protocol, DHCP, DNS, SNMP, SMTP, FTP, HTTP, HTTPS, ICMP
- Microsoft System Centre DPM, SCCM and SCOM
- Installing public and local certificates on various systems
- FortiGate Firewall Management
- Managing Antivirus in an enterprise like McAfee
- Microsoft SQL knowledge
- hardware and software troubleshooting - critically analyze a symptom, diagnose a fault, plan and take appropriate action on equipment including PCs, printers,



servers, and networking etc.

General Responsibilities::

- Lead the integration of various complex enterprise level servers and systems
- Manage and administer servers and systems to ensure system integrity
- Plan, design, and implement identified special technology projects
- Oversee the evaluation of system performance and recommend improvements
- Coordinate the troubleshooting and the support calls with external providers
- Manage the preparation of technical and functional documentations for required systems
- Coordinate the completion of Standard Operating Procedures for relevant servers and systems
- Perform root cause analysis of complex server system problems and provide corrective action
- Proactively monitor backups and server logs
- Work through alerts raised by alert software for proactive fixing
- Proactively monitor client updates using SCCM or WSUS
- Work with a change control policy on any changes
- Compile monthly reports for the IT Manager
- Execute duties in accordance with ITIL framework guidelines
- Assemble and load servers with the Hyper-V role, understanding how networking and storage works with Hyper-V
- Travel to our Pretoria campus for system support when needed
- Log calls with external providers where and when necessary
- Create and manage accounts on Active Directory and Office 365
- Participate in regular staff meetings, staff training programs, supervisory sessions, and accept the responsibility for aiding the development of positive team relationships as requested.
- Work with the IT Manager to identify single points of failure and to work out Disaster Recovery plans
- Make recommendations to the IT Manager on budget items
- Make recommendations to the IT Manager for improving systems and processes
- Stay abreast of latest technology and work with IT Manager on potential upgrades
- Perform and support other tasks as identified by the Technology Manager

📌 Server Administrator (Uttar Pradesh)
🏢 ISON XPERIENCES
📍 Uttar Pradesh