This role is responsible for leading section-level quality assurance operations across incoming inspection, in-process quality control, final inspection, customer complaint resolution, audit management and quality system compliance, ensuring robust product quality, customer satisfaction and manufacturing process discipline.

Role & responsibilities

- Lead quality assurance activities across incoming inspection, in-process controls, PDI and laboratory checkpoints
- Drive analysis and closure of in-process rejections, internal non-conformances, warranty failures and product quality issues
- Ensure readiness for internal, external, certification and customer audits, along with timely closure of audit observations
- Drive deployment and governance of SPC, MSA, Poka Yoke, layered audits, visual inspection controls and process quality systems
- Own plant level QMS compliance, including documentation control, records management, system adherence and continuous improvement actions




- Lead customer complaint investigations, containment actions, root cause analysis and closure through customer portals / systems
- Review and monitor quality performance metrics including rejection trends, PDI performance, COA reports and complaint dashboards
- Ensure calibration management, laboratory quality compliance and measurement traceability systems
- Lead capability building of QA teams and relevant shopfloor stakeholders on quality systems, tools and process discipline
- Represent the quality function during customer interactions, audits, feedback reviews and certification assessments
- Coordinate cross functionally with Production, Maintenance, Stores, Planning, EHS and R&D; for quality improvements and issue resolution.

Preferred candidate profile

B.Tech / B.E. in Any Specialization

📌 Section Head Quality Assurance (Maharashtra)
🏢 Exide Energies
📍 Maharashtra