We are looking for a highly skilled and experienced Customer Service Executive to join our team in Agra, responsible for providing exceptional service to customers. The ideal candidate will have a strong background in customer service and experience working with loan against property products.
Roles and Responsibility
- Handle customer inquiries and resolve issues professionally and promptly.
- Provide excellent customer service through various communication channels.
- Resolve customer complaints and concerns in a timely and efficient manner.
- Collaborate with internal teams to improve overall customer satisfaction.
- Develop and maintain knowledge of loan against property products and services.
- Identify opportunities to upsell and cross-sell relevant products to customers.
Job Requirements
- Minimum 2 years of experience in customer service or a related field.
- Strong communication and interpersonal skills.
- Ability to work in a rapid-paced environment and handle multiple tasks simultaneously.
- Knowledge of loan against property products and services is an advantage.
- Strong problem-solving and analytical skills.
- Ability to work collaboratively as part of a team.
About Company
Tata Capital Ltd is a leading financial institution that provides innovative loan against property solutions to its customers. We are committed to delivering exceptional customer service and building long-term relationships with our clients.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Customer Service Executive - Loan Against Property (Uttar Pradesh)
🏢 Tata Capital
📍 Uttar Pradesh
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