- 4+ years of hands-on experience with Microsoft Dynamics 365 CRM (Customer Engagement).
- Solid experience in C#, .NET, JavaScript, and Web APIs.
- Experience building custom plugins, workflow activities, and client-side scripts.
- Knowledge of Power Platform: Power Automate, Power Apps, Power BI, and Dataverse.
- Hands-on experience with data migration tools such as KingswaySoft or SSIS.
- • Understanding of CRM security model, business units, field-level security, and role-based access control.