Job Description: CRM Executive

We are looking for a proactive and customer-focused CRM Executive to manage customer relationships, improve customer satisfaction, and support business growth. The ideal candidate will be responsible for maintaining customer records, handling customer communications, coordinating with internal teams, and ensuring timely resolution of customer requirements.

Key Responsibilities:

- Manage customer interactions and maintain strong relationships with clients.
- Handle customer inquiries, feedback, and complaints professionally.
- Coordinate with sales, operations, and other departments for smooth customer service.
- Follow up on customer inquiries, quotations, orders, and service requests.




- Prepare reports related to customer activities and feedback.
- Ensure timely communication and resolution of customer issues.
- Support customer retention initiatives and improve customer experience.

Required Skills & Qualifications:

- Bachelor's degree in any discipline.
- Good Verbal and written communication and interpersonal skills. International client handling
- Robust follow-up, coordination, and problem-solving abilities.
- Ability to handle multiple tasks and work with cross-functional teams

Interested candidate, share CV- [email protected]

📌 CRM Executive (Maharashtra)
🏢 Techinstro
📍 Maharashtra