Key Responsibilities

- Drive growth of the Industrial Steam Turbine & Generators Service business, including spare parts, repairs, overhauls, retrofits, and maintenance services.
- Proactively engage with existing and potential customers to identify and develop current service opportunities.
- Monitor turbine operating cycles and upcoming maintenance schedules to generate service proposals and secure orders in a timely manner.
- Develop and execute account plans to maximize customer engagement and revenue growth.
- Build, develop, and maintain strong relationships with customers across West India.
- Serve as the primary customer interface for all service-related discussions.
- Provide regular support and engagement to understand customer needs and improve customer satisfaction.
- Maintain an updated customer database and sales pipeline within CRM/ Salesforce tool.

Commercial & Contract Management
- Prepare and submit techno-commercial offers within committed timelines.
- Ensure pricing, delivery commitments, and contractual terms are aligned with internal stakeholders and company guidelines.
- Lead commercial negotiations and contract discussions with customers.
- Maintain a strong understanding of commercial, financial,



and contractual aspects of service business opportunities.

Cross-Functional Collaboration
- Work closely with Proposals, Project Management, Operations, Engineering, Procurement, and Field Service teams to ensure timely resolution of customer requirements.
- Coordinate internally to support proposal development, technical clarifications, project execution, and customer issue resolution.
- Ensure smooth handover of projects and service orders from sales to execution teams.

Qualifications & Experience

Education

B.Tech / B.E. in Mechanical, Electrical or Production Engineering from a reputed institute.

Experience

- Minimum 7-8 years of sales experience, preferably in the Service Business of Industrial Steam Turbines & Generators.
- Proven experience in after-sales service sales including spare parts, repairs, overhauls, upgrades, retrofits, maintenance contracts, or plant services.
- Experience in managing and developing customer relationships across all industry segments, including Oil & Gas, steel, Paper & Pulp, Cement, Power Generation, Chemicals & Process Industries.

📌 Regional Sales Professional (West India) - IST Service (Gujarat)
🏢 Siemens
📍 Gujarat