As a "Kinaxis Rapid Response Specialist" you will be working on Kinaxis Rapid Response used by Siemens Healthineers worldwide. Your tasks and responsibilities will include but are not limited to the following:
Technical Expertise
- Optimize business processes (e.g. workbook setup) in Kinaxis Rapid Response
- Implement data integration, mapping concepts and data transformations in Kinaxis Rapid Response
- Monitor Kinaxis Rapid Response data interfaces and performance
- Configure and maintain Kinaxis Rapid Response
- Train support team and end-users in Kinaxis Rapid Response
- Provide 2nd level support (e.g. system, data and user administration)
- Provide 3rd level support (e.g. root cause analysis, business process support)
- Maintain knowledge base and perform deployment of changes
Quality and Compliance
- Contribute to accurate and up-to-date quality and end-user documentation
- Assist during internal and external audits
Required Knowledge/Skills, Education, and Experience
- Bachelor or Master degree in Computer Science/Engineering or equivalent
- 3-8 years of hands-on experience in Kinaxis Rapid Response,
ETL and operational IT support especially in Incident Management
- Expert knowledge in data transformation and data quality management
- Hands on experience in cloud applications (e.g. Snowflake) especially regarding interfaces
- Superior verbal and written communication skills with an emphasis on multicultural sensitivity
- Critical thinking and analysis skills with respect to varying customer and business processes and requirements as they relate to a larger picture
- Solid teamwork skills
- Structured, proactive, and self-directed work style
- Fluent in English
Preferred Knowledge/Skills, Education, and Experience
- Experience in Kinaxis Rapid Response, Admin and Author certifications are a plus
- Experience in Healthcare industry business processes
- Proficiency in analytics tools is a plus
- Snowflake
- Snaplogic
- SAP CPI
- Integrated Business Planning & Overview knowledge on Demand Planning
- Knowledge on Integration between Kinaxis & SAP