- Managing inbound calls and web requests accurately and timely execution with highest standards of quality.
- Rigorous follow up and closure of pending queries/open topics with ownership.
- Complete reporting of activities handled on daily/weekly/monthly basis (as per requirements).
- Adherence to robust tracking mechanism on processed transactions daily.
- Flexible working in shifts (including night shifts) and split/rotational weekly offs.
- Positive verbal and written communication in English and Verbal communication.
Your success is grounded in:
- Around 2 years of experience.
- Ability to work in a team.
- Good communication and customer service skills.
- Open-mindedness and constructive attitude to performed tasks.
- Willingness to work for extended hours on weekdays/ weekends during month end / quarter end close.
Join us and be yourself!
This role is based in Bangalore.
📌 Process Associate - Marcom, Sales and Delivery Services (Karnataka)
🏢 Siemens
📍 Karnataka
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