- Manage front office operations, ensuring a smooth flow of communication between departments.
- Handle incoming calls, respond to queries, and resolve customer complaints in a timely manner.
- Maintain accurate records of client interactions, appointments, and correspondence.
- Provide administrative support to the team by performing tasks such as data entry and filing.
Job Requirements :
- 1-5 years of experience in a similar role (front desk or receptionist).
- Excellent communication skills with good command over English language.
- Proficiency in telecalling software and ability to learn new systems quickly.
- Solid organizational skills with attention to detail.