About SwishX

SwishX (BenPlat EPP Technology Pvt. Ltd.) builds AI-native digital co-workers that replace spreadsheets, Outlook, and manual processes in pharma commercial operations. Our Marketing IQ product generates MLR-aware content for HCP and rep engagement, spanning medical writing, content strategy, and creative production. This role provides the deeper clinical and US-label judgment that strengthens the accuracy of that system.

Role Overview

SwishX is hiring a Medical Affairs / US Label Reviewer to provide clinical and US-label-specific review of AI-generated content for our Marketing IQ product, available as a full-time role or a structured monthly retainer depending on fit. This is an internal, product-facing function, not a customer-facing or compliance sign-off role. Your review and corrections feed directly into our self-learning content system as training signal, alongside the work of our Content Reviewer-Editor. General clinical knowledge is not sufficient for this role: every review must be anchored to the current FDA-approved US label and US treatment guidelines, since US-approved indications, dosing, and warnings frequently differ from those in India and other markets.

Key Responsibilities

- Perform second-level clinical review of AI-generated content flagged by the Content Reviewer-Editor, particularly cases involving therapeutic-area nuance, complex claims, or ambiguous label interpretation.
- Validate every reviewed claim against the current FDA-approved label/prescribing information for the specific product in question - not against general clinical knowledge or India/CDSCO-approved labeling, which may differ materially on indication, dosing, patient population, or warnings.
- Cross-check content against relevant US treatment guidelines (e.g., ACC/AHA, ADA, NCCN, as applicable) where content references standard of care.
- Identify off-label statements, mechanism-of-action inaccuracies, or misrepresented clinical evidence that a generalist reviewer may miss.




- Annotate the clinical reasoning behind each correction so it can be used as structured training data for the underlying AI system.
- Periodically spot-check a sample of the Content Reviewer-Editors approved output as an independent second set of eyes.
- Flag recurring US-label or clinical-guideline gaps in AI-generated content to the product team.

Required Qualifications

- MD, MBBS, or PharmD.
- Prior experience in a US-market-facing Medical Affairs or Medical Information function - for example, supporting US brands, US HCP medical inquiries, or US-label content from within a Global Capability Center (GCC) or similar setup. Note: this role does not require having practiced medicine in the US; it requires demonstrated, hands-on working experience against US FDA-approved labels and US clinical guidelines.
- Demonstrated ability to work from source documents (FDA label/prescribing information, US clinical guidelines) rather than relying on India-market clinical training or general medical knowledge.
- Robust written communication skills to clearly document clinical reasoning for a non-clinical product/engineering audience.

Preferred / Good to Have

- Experience across multiple therapeutic areas relevant to SwishXs customer base.
- Familiarity with FDA promotional review norms (OPDP, 21 CFR 202.1) and fair-balance requirements.
- Prior exposure to MLR or promotional review workflows within a pharma company, GCC, or CRO.

What Success Looks Like

- Clinical and US-label errors that a generalist reviewer would plausibly miss are consistently caught before they reach final output or training data.
- Your annotated corrections measurably improve the AI system’s handling of complex or therapeutic-area-specific content over time.
- SwishX has confidence that its content review process reflects true US-market clinical and label accuracy, not assumptions carried over from India-market practice.

Employment Type

Full-Time or Retainer (structured monthly engagement)

Location

Bengaluru, India (on-site/hybrid) or remote for retainer engagement

Reports To

Product / Content Operations Lead

Compensation

Competitive, commensurate with experience and engagement structure

📌 Medical Affairs / US Label Reviewer (Karnataka)
🏢 Benplat Epp Technology
📍 Karnataka