- Responsible for driving day-to-day system and service engineering operations, with a solid focus on automation, API development, and AI-driven workflows. This role includes building agentic workflows for SIEM incident analysis and automated response, while ensuring high-quality delivery through efficient system operations.
- This is an operational role that requires hands-on technical execution, along with the ability to seek guidance when needed.
Minimum Qualifications & Experience
- Technical / Engineering Degree (Computer Science, IT, ECE, or related field)
- Hands-on experience with Python development and API integration
Key Skills & Competencies
- Strong Python programming skills (mandatory)
- Experience in API automation & RESTful integrations Understanding of SIEM tools (e.g., Splunk, QRadar, Sentinel, etc.)
- Basic knowledge of AI/LLM-based workflows or automation frameworks
- Familiarity with agentic workflows / orchestration tools (e.g., n8n, LangChain, or similar) is a plus
Key Responsibilities
- Support, maintain, and deploy system applications
- Manage storage and system resources
- Perform system installation and configuration
- Support in technical analysis of software, hardware, and network systems
- Perform integration and migration with existing systems
- Maintain and update technical documents and procedures
Automation & AI (New Focus Area)
- Develop Python-based automation scripts and APIs
- Design and implement agentic workflows for SIEM incident analysis and response
- Integrate SIEM tools with automation platforms via APIs
- Automate incident triaging, enrichment, and action workflows
- Publish dashboards to track automation outcomes, incidents, and project progress
Incident Handling Support
- Work closely with senior/team leads for incident analysis
- Translate incident scenarios into automated workflows
- Troubleshoot issues highlighted by service assurance teams
- Improve response efficiency via automation
Nice to Have (Preferred)
- Experience with Azure AI / OpenAI / automation tools
- Knowledge of RPA or workflow orchestration tools
- Exposure to security automation (SOAR concepts)
- Familiarity with vector databases / RAG (basic level)
Looking for a hands-on engineer who can:
- Write Python code
- Build API-driven automation
- Create agentic workflows for SIEM incidents
- Work alongside SMEs for incident logic + automation execution
📌 Sr Engineer - Platform Engineering (Chennai)
🏢 Tata Communications
📍 Chennai
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