05 Aug
|
BDO India
|
Mumbai
Job Description About the company: NBDO is a global network of professional services firms with a presence in over 166 countries, revenue of over USD 14 billion, and experience of over 60 years. Its a leading service provider for the mid-markets with client service at its heart. N nBDO India Services Private Limited (or BDO India) is the India member firm of BDO International. BDO India offers strategic, operational, accounting and tax, and regulatory advisory & assistance for both domestic and international organizations across a range of industries. BDO India is led by more than 300+ Partners & Directors with a team of over 10,000 professionals operating across 14 cities and 20 offices. We expect to grow sizably in the coming 3-5 years, adding various dimensions to our business and multiplying and increasing the current team size multi-fold. N n Role Overview NThe Front Office Executive will be responsible for managing the reception desk and ensuring smooth day-to-day operations at the front office. The role requires excellent communication, organizational, and interpersonal skills to provide a professional and welcoming environment for visitors, employees, and clients. N n Key Responsibilities Nn Greet and welcomevisitors and guests, ensuring a positive first impression of the organization. N Manage the front desk and telephone switchboard operations, including answering calls, routing them to appropriate departments, and placing outgoing calls when required.
N Ensure the reception desk is staffed and fully functional during office hours. N Handle conference/meeting room bookings efficiently. N Respond to general inquiries and provide accurate information or assistance to visitors and callers. N Manage the process of ordering business cards for staff as per the company’s defined process. N Oversee the housekeeping and professional upkeep of the reception area, ensuring newspapers, magazines, and other materials are neatly organized. N Promote a friendly and welcoming office environment. N Be familiar with security and emergency procedures; coordinate with security personnel in case of breaches or problem situations. N Support in initiating emergency procedures as per location-specific response guidelines. N Assist in raising purchase orders, invoice tracking, and ordering office essentials/medicines on time. N Provide administrative support to other office functions as required. Nn n Qualifications & Skills Nn Bachelor’s degreein any discipline (preferred). N 2–4 years of experiencein a front office, receptionist, or customer-facing role in a corporate environment. N Excellent communicationskills (verbal and written). N Solid organizational and multi-tasking abilities. N Proficiency in MS Office (Word, Excel, Outlook, PowerPoint). N Professional demeanor with the ability to handle sensitive information discreetly. N Strong interpersonal skills with a customer service orientation. Nn
📌 Front Office Executive (Mumbai)
🏢 BDO India
📍 Mumbai