05 Aug
|
Airstriprealtech
|
Amritsar
05 Aug
Airstriprealtech
Amritsar
, Permanent Position: Customer Service Agent – AirportGround Staff Company Overview: Airstriprealtech is a leadingairport ground handling company based in Chandigarh, Punjab, India.We provide a wide range of services to airlines and passengers,including check-in, baggage handling, and customer assistance. Ourteam is dedicated to providing the highest level of customerservice and ensuring a smooth and productive airport experience forall travelers. Job Overview: We are currently seeking a highlymotivated and customer-oriented individual to join our team as aCustomer Service Agent – Airport Ground Staff. In this role, youwill be responsible for assisting passengers with their travelneeds and providing exceptional customer service at the airport.Key Responsibilities: - Greet and assist passengers at check-incounters and boarding gates - Handle ticketing, reservations, andother inquiries from passengers - Check and tag baggage accordingto airline regulations - Ensure compliance with airport securityand safety procedures - Assist passengers with special needs,
suchas wheelchair assistance - Resolve customer complaints and issuesin a timely and professional manner - Coordinate with other airportstaff and airline personnel to ensure a smooth and efficientoperation - Maintain a clean and organized work area - Adhere tocompany policies and procedures at all times - Attend trainingsessions and meetings as required Qualifications: - High schooldiploma or equivalent - Previous customer service experience ispreferred - Excellent communication and interpersonal skills -Ability to work in a fast-paced and dynamic environment - Strongproblem-solving and decision-making skills - Attention to detailand ability to multitask - Willingness to work flexible schedules,including weekends and holidays - Must be able to pass a backgroundcheck and obtain necessary airport security clearance - Fluency inEnglish and knowledge of other languages is a plus Benefits: -Competitive salary and benefits package - Opportunities for careergrowth and advancement within the company - Training anddevelopment programs - Friendly and supportive work environment Ifyou are passionate about providing exceptional customer service andhave a strong interest in the aviation industry, we encourage youto apply for this exciting opportunity with Airstriprealtech. Wevalue diversity and equal opportunities, and we welcome applicantsfrom all backgrounds to join our team.
📌 Customer Service Agent – Airport Ground Staff (Amritsar)
🏢 Airstriprealtech
📍 Amritsar