APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in Service Now, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Role: Service Now Developer
Location: Pune (Hybrid)

Job Description
Key Responsibilities

- Develop, configure, and customize Service Now ITSM applications including Incident, Problem, Change, Request, Knowledge, and Service Catalog.
- Design and develop responsive Service Portal widgets, pages, themes, and custom components.
- Create and maintain Catalog Items, Record Producers, UI Policies, Client Scripts, Business Rules, Script Includes, ACLs, and Flow Designer workflows.
- Develop and enhance custom applications using Service Now best practices.
- Work on integrations using REST/SOAP APIs, Integration Hub, and MID Server.
- Configure Service Catalog workflows and automate business processes.
- Collaborate with business stakeholders for requirement gathering, gap analysis, and solution design.




- Support Agile/Scrum activities including sprint planning, daily stand-ups, and defect resolution.
- Perform unit testing, code review, deployment, and production support activities.
- Optimize portal performance, usability, and user experience.
- Maintain platform security, data integrity, and compliance standards.
- Prepare technical documentation and knowledge transfer documents.

Required Skills

- Strong experience in Service Now ITSM modules.
- Hands-on experience in Service Portal development.
- Valuable knowledge of Java Script, AngularJS, HTML, CSS, and Bootstrap.
- Experience with Glide APIs, Jelly scripting, and Service Now scripting.
- Knowledge of Flow Designer, Integration Hub, and Workflow Editor.

We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.

📌 ServiceNow ITSM & Service Portal Developer (India)
🏢 APN Consulting
📍 India