04 Aug
|
ENNISMORE
|
India
Job Description
What you’ll do…
- Take responsibility for the day-to-day operation of the Restaurant in the absence of the Restaurant Manager, ensuring seamless service and operational excellence.
- Recruit, onboard, train, coach, and develop team members to support their growth and performance.
- Lead by example and embody The Hoxton culture and values, inspiring and motivating the team.
- Prepare and review team schedules based on business needs and operational requirements.
- Conduct engaging daily pre-service and post-service briefings to keep the team informed, motivated, and aligned.
- Deliver exceptional guest experiences by ensuring high levels of guest satisfaction and professionally resolving guest concerns and complaints.
- Ensure the team has a thorough understanding of the food and beverage offerings, promotions, and service standards.
- Maintain consistently high service standards and oversee the overall guest dining experience.
- Work closely with the Sales team to coordinate events, meetings, and group dining experiences.
- Organize and supervise Restaurant set-up according to business forecasts and operational requirements.
- Coordinate and participate in food and beverage inventory management, ensuring accurate stock control.
- Optimize staffing and operational resources to ensure smooth and efficient service.
- Drive revenue growth by coaching the team on upselling and suggestive selling techniques.
- Proactively recommend and support the implementation of promotional and commercial initiatives.
- Ensure the restaurant is maintained to the highest standards of cleanliness, hygiene, and HACCP compliance.
- Ensure all team members maintain skilled grooming and hygiene standards.
- Monitor the condition of restaurant equipment, furniture, and operating supplies.
- Coordinate maintenance requests and ensure equipment remains in excellent working condition.
Qualifications
What we’re looking for…
- Individuals. You’re looking for a place where you can be you; no clones in suits here.
- Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
- You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
- You’re not precious. We leave our egos at the door and help get things done.
- You’re up for doing things differently and trying (almost) everything once.
- If we got stuck in a lift together, we’d have a good time and share a few laughs.
- You want to be part of a team that works hard, supports each other, and has fun along the way.
- You have a proven track record of successfully leading large teams across restaurants, kitchens, and bars. You are a natural leader who builds trust and takes people on the journey with you.
- Previous experience as an Assistant Restaurant Manager or in a similar supervisory Food & Beverage role, with a strong understanding of restaurant operations.
- You have a keen eye for detail, even under pressure. You can juggle multiple priorities simultaneously without ever losing sight of the bigger picture.
📌 Assistant Restaurant Manager - The Hoxton Bengaluru City (India)
🏢 ENNISMORE
📍 India