APN Consulting, Inc. is a progressive IT staffing and services company offering cutting-edge business solutions to improve client business outcomes. We focus on high impact technology solutions in Service Now, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.
Onsite Interviews in Noida
Experience: 4-6 years
Role Descriptions:
We are looking for Service Discovery Consultant for an immediate need. This is a client-facing role & the candidate will have regular interactions with various client managers.
Provides the solution for implementing Service Now discovery from Scratch. Provides technical and procedural consistency within a team focused on the implementation| service delivery| support| and maintenance of Service Now discovery.
Manages the Infrastructure Discovery and Service Mapping lifecycles along with their associated technologies.
Is the subject matter expert (SME) for infrastructure discovery and application service mapping and works closely with other technology SMEs to build and maintain accurate application service maps.
Designs| develops| and implements custom patterns| probes| and sensors to achieve a complete and accurate discovery of infrastructure components and application services.
Essential Duties and Responsibilities:
Solutioning for the implementation of Discovery from scratch
Manages Service Now Discovery and Service Now Service Mapping.
Ensures that horizontal discovery and service mapping products are highly available| reliable| and performant.
Creates and maintains custom patterns| probes| and sensors to accommodate internal discovery requirements.
Establishes and maintains discovery schedules.
Monitors discovery and service mapping results| reconciling and addressing any anomalies.
Proactively plans capacity of Service Now MID servers and maintains and configures appropriately.
Works with Service Owners and SMEs to ensure that accurate service maps are discovered and maintained.
Participates in platform upgrade planning| testing| and validation.
May participate in projects including preparing project plans| assigning tasks| monitoring statuses| coordinating efforts| validating team recommendations| integrating efforts into a comprehensive strategy and delivering results on time.
Writes and/or reviews system specifications| including output requirements| flow charts and technical diagrams.
Experience Knowledge of Windows Server administration| Active Directory| LDAP| Single-Sign-on| authentication| user and group policy objects| and permission levels
Knowledge on Service Now coding concepts like business rules| client scripts| script includes and integrations etc
Experienced on implementing Service Now discovery solution and expertise on configuration of all concepts of discovery for probe| sensors| policies and schedules etc
We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.
📌 ServiceNow Discovery Consultant (India)
🏢 APN Consulting
📍 India
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