Job Description
Essential Qualifications

- Bachelor's degree in any discipline

- 2–3 years of experience in Account Management, Customer Success, Operations, HR Operations, Recruitment, Staffing, or IT Services. Skills Client Relationship Management | Account Management | Staff Augmentation | Stakeholder Management | Resource Onboarding | Vendor Coordination | Communication Skills | Documentation | Operations Coordination

Duties

- Serve as the primary point of contact for assigned client accounts.

- Build and maintain long-term relationships with existing clients.

- Conduct regular follow-ups to monitor resource performance and client satisfaction.

- Coordinate end-to-end onboarding of deployed resources.

- Work closely with HR, Recruitment, Finance, and Technical teams for smooth onboarding.

- Coordinate with external vendors and internal recruiters regarding deployment updates.

- Ensure timely completion of onboarding documents, approvals, and compliance requirements.

- Track deployments, renewals, resource extensions, and account activities.

- Maintain accurate CRM records and account documentation.

- Prepare weekly and monthly account status reports.





- Gather client feedback and identify future staffing opportunities.

- Ensure high client satisfaction through timely issue resolution and proactive communication.

Requirements

- Experience in IT Staffing or Staff Augmentation is preferred.

- Strong communication and stakeholder management skills.

- Proficiency in Microsoft Excel, Google Workspace, and CRM tools.

- Excellent organizational, coordination, and multitasking abilities.

- Ability to work independently in a fast-paced setting.

Benefits

- Working hours: 10:00 AM – 7:00 PM

- Working days: 5 days a week (plus 1st & 3rd Saturdays working)

- Medical Insurance coverage for employees

- Provident Fund (PF) facility

- Quarterly parties and yearly outings/trips for team bonding

- Regular check-ins with leadership for growth and feedback

- Recognition awards to celebrate high performance

- Fun activities and team engagement sessions throughout the year

Requirements
Client management, account management, staffing, contact management

📌 Account Executive Staff Augmentation (India)
🏢 Scaleupally
📍 India