APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in Service Now, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.
Role: Service Now ITSM Developer
Job Description
We are seeking a Service Now ITSM Developer to design, develop, and support IT Service Management solutions on the Service Now platform.
Key Responsibilities
- Develop and customize Incident, Problem, Change, and Request modules
- Configure workflows, SLAs, and catalog items
- Create integrations and automation solutions
- Develop reports and dashboards
- Support platform enhancements and upgrades
- Work closely with business and technical teams
Required Skills
- Solid experience in Service Now ITSM development
- Knowledge of ITIL processes
- Experience in scripting, integrations, and Flow Designer
- Good communication and stakeholder management skills
We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.