APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in Service Now, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Job Description – Service Now Technical Architect

Client: Infosys
End Client: Molina Healthcare
Job Title: Service Now Technical Architect
Experience: 8+ Years
Location: Bangalore / Pune / Mohali (Hybrid)

Job Summary

We are looking for an experienced Service Now Technical Architect with 8+ years of hands-on experience in designing, implementing, and leading enterprise-scale Service Now solutions. The ideal candidate should possess strong technical architecture expertise, guide development teams, define platform best practices, and deliver scalable Service Now solutions aligned with business requirements.

Key Responsibilities

- Design end-to-end Service Now platform architecture and technical solutions.

- Lead architecture discussions and provide technical leadership for Service Now implementations and enhancements.

- Define development standards, coding best practices, and governance processes.

- Design scalable integrations using REST/SOAP APIs and Integration Hub.

- Collaborate with business stakeholders, solution architects, and delivery teams to translate business requirements into technical solutions.

- Review solution designs, perform code reviews, and ensure adherence to Service Now best practices.

- Provide guidance on platform performance, security, upgrade strategy, and maintainability.





- Mentor developers and support technical teams throughout project delivery.

- Work across multiple Service Now modules and enterprise integrations.

Required Skills

- 8+ years of hands-on experience with the Service Now platform.

- Strong expertise in Service Now architecture, platform design, and solution implementation.

- Hands-on experience with Java Script, Glide APIs, Script Includes, Business Rules, Client Scripts, UI Policies, Flow Designer, and Integration Hub.

- Experience designing integrations using REST and SOAP web services.

- Strong understanding of CMDB, CSDM, platform governance, and Service Now best practices.

- Experience leading large-scale Service Now implementations and technical teams.

- Excellent communication, stakeholder management, and problem-solving skills.

Mandatory Certifications

- Service Now Certified System Administrator (CSA)

- Service Now Certified Implementation Specialist (CIS) – One or more modules

Preferred Certifications

- Service Now Certified Technical Architect (CTA)

- ITIL 4 Foundation

Nice to Have

- Cloud architecture certifications (AWS, Azure, GCP) or Enterprise Architecture certifications.

- Experience in Healthcare domain projects.

- Exposure to Agile/Scrum delivery methodology.

Location

- Bangalore

- Pune

- Mohali

Employment Type

Full time

We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.

📌 ServiceNow Technical Architect (Bengaluru)
🏢 APN Consulting
📍 Bengaluru